Privacy Policy
Last updated: 6 October 2026
Dermal Fillers Australia respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information is collected, used, disclosed and protected when you visit dermalfillersaustralia.com, contact us or place an order.
Information we collect
We may collect information you provide to us, including your name, email address, telephone number, billing and delivery addresses, account details, order details, customer-service messages and any other information you choose to provide.
When you use the website, we may also collect technical information such as your IP address, browser and device type, pages viewed, referring pages, approximate location, cookie identifiers and information about how you interact with the website.
How we use personal information
We use personal information to:
- process, fulfil, deliver and support orders;
- manage customer accounts and respond to enquiries;
- provide order confirmations, service messages and requested communications;
- maintain website security and prevent fraud or misuse;
- operate, analyse and improve our website, products and services;
- comply with accounting, taxation and other legal obligations; and
- send marketing communications where you have consented or where otherwise permitted by law.
Payments
Orders may be paid by direct bank transfer or another payment method displayed at checkout. We do not ask you to submit online-banking passwords through this website. Payment and transaction information may be handled by banks or payment providers under their own privacy practices.
Cookies and analytics
Our WordPress and WooCommerce website may use cookies and similar technologies to keep the shop and cart working, remember preferences, maintain security and understand website usage. You can manage cookies through your browser settings, although disabling essential cookies may prevent parts of the shop or checkout from working correctly.
When information may be shared
We may share personal information only as reasonably required with service providers that help us operate the store, including website hosting, WooCommerce services, email, analytics, fraud prevention, professional advisers, banks and delivery providers. We may also disclose information where required by law, to protect legal rights or in connection with a business transfer.
Some service providers may process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and appropriate safeguards.
Data retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order support, recordkeeping and legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
Your choices and rights
You may ask to access or correct personal information we hold about you, unsubscribe from marketing communications or raise a privacy concern. Requests will be handled in accordance with applicable Australian privacy requirements, including the Privacy Act 1988 and the Australian Privacy Principles where they apply.
Children
The website and its products are intended for adults aged 18 years and over. We do not knowingly seek personal information from children.
Changes to this policy
We may update this policy when our practices, services or legal obligations change. The latest version will be published on this page with its updated date.
Contact us
For privacy questions, access or correction requests, or complaints, contact Dermal Fillers Australia at info@dermalfillersaustralia.com.
Operating location: Australia.